State Farm® Insurance Agent JB Servise
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Danielle Meyers
December 2, 2024
"I've been with SF for 19 years. I've insured 6 vehicles in that time. Most of those have been full coverage. In all that time, I never made a vehicle claim until this year when i got hit by an uninsured driver (yes, I had that coverage). With my motorcycle, I paid for as much personal injury as I could get. As of now, 8 months later, SF is still refusing to cover my hospital bill, which is less than my max PIP. The front-line staff at the office simply keep saying there's nothing they can do to help because they're not involved in PIP coverage. So that's what 19 years and 10s of thousands of dollars paid into the system gets you... your one single accident in all that time (that you are not at fault for) not fully covered despite paying for those coverages. 12 years I paid for top-notch insurance on my motorcycle, no claims made until someone totaled it (and tried to total me), and my PIP still will not pay my hospital bill. This entire situation has made me incredibly angry and upset, and there is literally nothing I can do about it. State Farm is an absolute scam, just like every other insurance out there. Any excuse to not pay a bill that someone paid to have covered. In reply: I've spoken to the office several times about this issue. How unfortunate that your records do not show that. Tell untruths about the next person, please."
"Thank you for your review! We're glad to hear that State Farm provided excellent coverage when you were in an accident. We appreciate your 5-star rating for them. We're also thrilled to hear that Lollie has been such a valuable asset in assisting you. It's great to know that she has consistently provided prompt and helpful service, from answering your calls to emailing your policies. Her proactive approach in reaching out to remind you about canceling your policy after a total loss demonstrates her dedication to ensuring your insurance needs are met. We're glad she has been able to assist you and prevent any confusion or unnecessary payments. We'll make sure to pass along your kind words to Lollie and recognize her outstanding service. Thank you for choosing JB Servise- State Farm and for taking the time to share your positive experience with us and the 5 stars! JB Edit*** Thank you for bringing your concerns to our attention. However, according to our records, it appears that you did not speak with our office regarding this matter. If you would like, we can schedule a meeting to discuss your situation further and work towards finding a resolution. Please let us know a convenient time for you, and we'll do our best to assist you. JB"
michael petty
October 1, 2024
"THANK YOU FOR ALL YOUR SERVICE"
"Michael, Thanks for the review! JB"
Raquel Altom
July 29, 2024
"Absolutely love JB and his staff! Always takes care of my needs and thanks for Classroom gift card!!!!"
"Raquel, Thank you for leaving us a fantastic 5-star review! We are delighted to hear that you have such a positive experience with our staff. It is our utmost pleasure to take care of all your needs and ensure your satisfaction. We hope you enjoy using the Classroom gift card and find something that brings you joy to the kids. Your support means the world to us, and we can't wait to continue providing you with exceptional service in the future. Thank you again! JB"
Kimberly Wasicek
July 15, 2024
"State Farm has excellent agents, the lady that helped us when we moved was excellent. We need more people like her in this world, caring, helpful, and encouraging. Thank you Josie Olson, the world needs more people like you. Thank you so very much."
"Thank you for your 5-star review of our auto and life insurance services! We're thrilled to hear that you had a positive experience with us. We strive to provide excellent coverage and exceptional customer service. If you have any further questions or need assistance, please don't hesitate to reach out. Thank you for choosing us for your insurance needs! JB"
Nehemiah Longoria
July 2, 2024
"alyissa gave me 10/10 service, highly recommend this office"
"Nehemiah, Thanks for the 5-star review! JB"
Nely Martinez Martinez
July 2, 2024
"Friendly agent! Helped me set up life insurance. Thank you!"
"Nely, Thanks for the review and trusting us with your life insurance needs. JB "
Daisy De La Garza
July 1, 2024
"Thank you Lollie Rivera for your great customer service!"
"Daisy, Thanks for the 5-star review. JB"
Gus Stewart
June 30, 2024
"JB Service: ie, Lollie has been very detailed in caring for all of my insurance needs. Because of Lollie's attention to detail I have both commercial and personal policies with JB Servise. She listens and is very responsive to the needs of her customers. Customers like me values and appreciates Lollie and the agency that she represents. Lollie is not just and agent, she is a caring friend."
"Gus, Thanks for the review! JB"
Lea Bohnenberger
June 24, 2024
"Alyissa was super helpful in helping me find the right coverages for my auto she got me a fast quote! Great service!"
"Lea, Thank you for leaving a 5-star review! It's wonderful to hear that Alyissa was able to assist you in finding the right coverages for your auto insurance needs. I'm glad to know that she provided you with a fast quote and that you found the service to be great. If you have any more questions or require further assistance, please don't hesitate to reach out. We're here to help! JB"
McKenzie Hanosh
June 24, 2024
"Alyissa was such a great help getting me insurance quotes! She was very professional and super sweet!!"
"McKenzie, Thank you for taking the time to share your positive experience with Alyissa! I'm delighted to hear that she provided excellent assistance in finding you insurance quotes. It's great to know that she was both professional and sweet throughout the process. I will make sure to pass on your kind words to her. If you need any further assistance or have any other questions, feel free to let me know! JB"
Cassidy
June 21, 2024
"Josie was amazing helping me get the cheapest car insurance!"
"Cassidy, Thanks for the review! JB"
Melonie Thomas
June 20, 2024
"Josie is the best agent I’ve ever worked with! She’s very helpful and understanding! I highly recommend her!"
"Thank you so much for your kind words and taking the time to leave us a 5-star review! We're thrilled to hear that Josie has provided exceptional service as your agent. We pride ourselves on having a team of helpful and understanding professionals, and it's always rewarding to know that our efforts are appreciated. We truly value your recommendation and look forward to continuing to assist you in the future. JB"
brisa duque
June 19, 2024
"Josie is so quick to help answer all my questions! Awesome office👍🏼"
"Thank you for your outstanding review and for highlighting the exceptional service provided by Josie! We're delighted to hear that she has been quick to assist you and has answered all of your questions. Our team takes great pride in delivering prompt and knowledgeable assistance to our valued customers. We're also thrilled that you find our office to be awesome! If you ever need assistance with auto or life insurance in the future, please don't hesitate to reach out. Your support means the world to us, and we look forward to continuing to serve you with excellence! 👍🏼 JB"
Angel Lee
June 19, 2024
"Lollie was amazing!"
"Angel, Yes she is, and we are lucky to have her. JB"
Leslie De la garza
June 19, 2024
"I have had a great experience with Lollie Rivera she is always extremely helpful and available to answer any questions I have."
"Thank you for your fantastic review and for sharing your positive experience with Lollie Rivera! We're thrilled to hear that she has consistently provided you with great service, being extremely helpful and available to answer all of your questions. Our team takes pride in delivering exceptional customer service and ensuring that our clients feel supported every step of the way. We truly appreciate your kind words and look forward to continuing to assist you in the future. Feel free to reach out anytime you need further assistance - we're here to help! JB"
Sharon Daniel
June 19, 2024
"Great customer service, and attention to detail about my account. I highly recommend them"
"Sharon, Thank you for taking the time to leave us such a positive review! We're thrilled to hear that you had a great experience with our customer service team and that they provided excellent attention to detail regarding your account. We truly appreciate your recommendation and are grateful for your support. If there's anything else we can assist you with, please don't hesitate to reach out. Thank you for choosing us as your trusted service provider! JB"
Raegan Olson
June 19, 2024
"Josie was very helpful with finding the best plan for me and answered all of my questions. Highly recommend."
"Thank you for sharing your positive experience with Josie! We're delighted to hear that she was able to assist you in finding the best plan and address all of your questions. We appreciate your recommendation and will make sure to pass along your kind words to Josie. If you ever need further assistance or have any more questions, please feel free to reach out. We're here to help! JB"
AVERY B And Friends
June 19, 2024
"Never have I had customer service quite like this. What an amazing Agent and Staff. I worked with a gal by the name of Josie, she walked me through all my options pricing, and was extremely patient and knowledgeable. Choosing a life ins policy is stressful, but Josie made the process seamless! Thank you JB and Josie!"
"Thank you so much for sharing your incredible experience with us! We're thrilled to hear that Josie and our staff provided you with exceptional customer service. It's wonderful to know that Josie went above and beyond to guide you through the various pricing options and make the process of choosing a life insurance policy seamless for you. We truly appreciate your kind words and will be sure to pass along your gratitude to Josie and the rest of our team. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Thank you for choosing us! JB"
Sydney Olson
June 19, 2024
"Josie was so sweet, thorough and patient answering all my questions about life insurance. Definitely helped me navigate through my options and helped me pick the best coverage for my family."
"Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that Josie provided you with exceptional service and made the process of selecting life insurance coverage for your family a breeze. We'll be sure to pass along your kind words to Josie. If you have any more questions or need assistance in the future, please don't hesitate to reach out. We're here to help!"
Elijah Acosta
May 26, 2024
"As a first time car insurance purchaser Alyissa was very helpful finding me the best quote and helping me understand the benefits of car insurance I highly recommend asking for her"
"Elijah, Thanks for the review! JB"
Gloria Molina
May 24, 2024
"Need insurance Asap! Called everywhere and they were too expensive but thankfully Aliyssa at State Farm was able to help me and answered all my questions. Thank you!"
"Gloria, Thank you for taking the time to share your positive experience with Aliyssa at JB Servise - State Farm on Google! We are thrilled to hear that she was able to assist you with finding insurance quickly and answer all your questions. At JB Servise - State Farm, we strive to provide excellent service and affordable insurance options to our customers. We will make sure to pass along your kind words to Aliyssa, as I'm sure she will be delighted to hear about your satisfaction. If you ever need further assistance with auto, homeowners or life insurance, please don't hesitate to reach out. We appreciate your trust in JB Servise - State Farm and look forward to serving you in the future. Best regards, JB"
Carolin Sinkfield
May 20, 2024
"Alliysa’s gentle persistence and consistency paid off. We are realizing a much better rate with State Farm than with our previous insurance carrier, which we’ve been with for decades. The difference had to be significant for us to change. Thanks!"
"Carolin, Thank you so much for your positive feedback! I'm glad to hear that Aliyssa's dedication and perseverance paid off for you. It's always encouraging when we can help our customers find better rates and make a positive impact. If you have any other insurance needs or questions in the future, please don't hesitate to reach out. We're here to assist you! JB"
Lynn Flota
March 28, 2024
"Looking for affordable insurance was a hassle for me! So I came across state farm and Alyissa was so helpful in giving quotes and explaining policies to get the right fit for me and my household for auto insurance! Alyissa had a positive attitude and elaborated so well to my understanding. I highly recommend this office for your insurance needs!"
"Lynn, Thanks for the kind words about Aylissa and our office. JB "
Morgan Meyer
March 27, 2024
"The service is absolutely amazing and outstanding!!!! Absolutely love Alyissa, she is wonderful and will go above and beyond for her customers. Alyissa is the reason I chose State Farm and that is the best decision I’ve ever made! Needed to update my review, I’ve been with this insurance for about a year and I still love it! Lollie was extremely helpful as well!"
"Morgan, Thanks for the review and we are lucky to have Alyissa! JB"
Ninna Eagan
March 22, 2024
"Highly recommend!! Been with the company for 5+yrs great customer service and overall experience."
"Ninna, Thanks for the review and have a great weekend! JB"