
State Farm® Insurance Agent JB Servise
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Feras Salem
March 19, 2025
"Josie was very professional and gave fair pricing quotes and excellent service!"
"Thank you so much for your wonderful review! We're thrilled to hear that Josie provided you with professional service and fair pricing. Your satisfaction is our top priority, and we appreciate your kind words. We look forward to serving you! JB"
Gina Herrera
March 18, 2025
"Great customer service"
"Gina, Thank you for the 5-star review and happy to help on your auto insurance. JB"
Thomas Carroll
March 17, 2025
"Outstanding service, great conversation with a professional. Thanks"
"Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. Our team strives to provide outstanding service and meaningful conversations, and it's wonderful to know we met your expectations. We look forward to serving you again soon! JB"
Liz G
February 18, 2025
"Spoke with Lollie. Amazing customer service and answered all our questions! Originally had only gone for a quote and ended up getting a policy that day!"
"Liz, We're so glad to hear that Lollie provided you with amazing customer service and was able to answer all your questions. It's fantastic that you decided to get a policy with us on the same day! We appreciate your trust in us and are here to help whenever you need assistance. Welcome to the JB Servise - State Farm family! JB"
Jessica Moreno
February 18, 2025
"I searched through many different insurance companies, and found state farm to have the best price on top of having great customer service!"
"Jessica, Thank you so much for your positive review! We're thrilled to hear that you found JB Servise - State Farm to offer both competitive pricing and exceptional customer service. Our team is dedicated to providing the best experience possible, and it's great to know that we met your expectations. If you have any questions or need further assistance, feel free to reach out. We appreciate your business! JB"
Jonathan Anthony Prince
February 17, 2025
"JB WAS AWESOME AND VERY HELPFUL AND THE STAFF WAS VERY NICE"
"Jonathan, Thanks for the 5-star review! JB"
Roby Ast
February 7, 2025
"Josie is very professional, she helped me to obtain the right car insurance, very efficient and professional,thank you.."
"Thank you so much for your wonderful 5-star review! We're thrilled to hear that Josie was able to assist you in finding the right car insurance. Her professionalism and efficiency are truly commendable, and we’re glad you had such a positive experience. Your satisfaction is our priority, and we appreciate your kind words. If you need any further assistance in the future, don’t hesitate to reach out! Best regards, JB"
Deanna Smith
January 17, 2025
"Josie did a great job"
"Deanna, Thank you so much for your 5-star review! We're thrilled to hear that Josie provided you with excellent service. Our team is dedicated to helping our clients find the best auto and home insurance solutions, and it's wonderful to know that Josie made a positive impact on your experience. If you have any more questions or need assistance in the future, don’t hesitate to reach out! JB"
Adriana Artiga
January 17, 2025
"Josie helped me get a good bundle for my car and home insurance, she was great to work with and very friendly and responsive. Great service overall!"
"Adriana, Thank you so much for your fantastic 5-star review! We're delighted to hear that Josie was able to help you find a great bundle for your car and home insurance. Her friendly and responsive approach is exactly what we strive for, and it's wonderful to know you had such a positive experience. If you ever need assistance again or have any questions, please feel free to reach out. We’re here to help! JB"
Danielle Meyers
December 2, 2024
"I've been with SF for 19 years. I've insured 6 vehicles in that time. Most of those have been full coverage. In all that time, I never made a vehicle claim until this year when i got hit by an uninsured driver (yes, I had that coverage). With my motorcycle, I paid for as much personal injury as I could get. As of now, 8 months later, SF is still refusing to cover my hospital bill, which is less than my max PIP. The front-line staff at the office simply keep saying there's nothing they can do to help because they're not involved in PIP coverage. So that's what 19 years and 10s of thousands of dollars paid into the system gets you... your one single accident in all that time (that you are not at fault for) not fully covered despite paying for those coverages. 12 years I paid for top-notch insurance on my motorcycle, no claims made until someone totaled it (and tried to total me), and my PIP still will not pay my hospital bill. This entire situation has made me incredibly angry and upset, and there is literally nothing I can do about it. State Farm is an absolute scam, just like every other insurance out there. Any excuse to not pay a bill that someone paid to have covered. In reply: I've spoken to the office several times about this issue. How unfortunate that your records do not show that. Tell untruths about the next person, please."
"Thank you for your review! We're glad to hear that State Farm provided excellent coverage when you were in an accident. We appreciate your 5-star rating for them. We're also thrilled to hear that Lollie has been such a valuable asset in assisting you. It's great to know that she has consistently provided prompt and helpful service, from answering your calls to emailing your policies. Her proactive approach in reaching out to remind you about canceling your policy after a total loss demonstrates her dedication to ensuring your insurance needs are met. We're glad she has been able to assist you and prevent any confusion or unnecessary payments. We'll make sure to pass along your kind words to Lollie and recognize her outstanding service. Thank you for choosing JB Servise- State Farm and for taking the time to share your positive experience with us and the 5 stars! JB Edit*** Thank you for bringing your concerns to our attention. However, according to our records, it appears that you did not speak with our office regarding this matter. If you would like, we can schedule a meeting to discuss your situation further and work towards finding a resolution. Please let us know a convenient time for you, and we'll do our best to assist you. JB"
michael petty
October 1, 2024
"THANK YOU FOR ALL YOUR SERVICE"
"Michael, Thanks for the review! JB"
Raquel Altom
July 29, 2024
"Absolutely love JB and his staff! Always takes care of my needs and thanks for Classroom gift card!!!!"
"Raquel, Thank you for leaving us a fantastic 5-star review! We are delighted to hear that you have such a positive experience with our staff. It is our utmost pleasure to take care of all your needs and ensure your satisfaction. We hope you enjoy using the Classroom gift card and find something that brings you joy to the kids. Your support means the world to us, and we can't wait to continue providing you with exceptional service in the future. Thank you again! JB"
Kimberly Wasicek
July 15, 2024
"State Farm has excellent agents, the lady that helped us when we moved was excellent. We need more people like her in this world, caring, helpful, and encouraging. Thank you Josie Olson, the world needs more people like you. Thank you so very much."
"Thank you for your 5-star review of our auto and life insurance services! We're thrilled to hear that you had a positive experience with us. We strive to provide excellent coverage and exceptional customer service. If you have any further questions or need assistance, please don't hesitate to reach out. Thank you for choosing us for your insurance needs! JB"
Nehemiah Longoria
July 2, 2024
"alyissa gave me 10/10 service, highly recommend this office"
"Nehemiah, Thanks for the 5-star review! JB"
Nely Martinez Martinez
July 2, 2024
"Friendly agent! Helped me set up life insurance. Thank you!"
"Nely, Thanks for the review and trusting us with your life insurance needs. JB "
Daisy De La Garza
July 1, 2024
"Thank you Lollie Rivera for your great customer service!"
"Daisy, Thanks for the 5-star review. JB"
Gus Stewart
June 30, 2024
"JB Service: ie, Lollie has been very detailed in caring for all of my insurance needs. Because of Lollie's attention to detail I have both commercial and personal policies with JB Servise. She listens and is very responsive to the needs of her customers. Customers like me values and appreciates Lollie and the agency that she represents. Lollie is not just and agent, she is a caring friend."
"Gus, Thanks for the review! JB"
Lea Bohnenberger
June 24, 2024
"Alyissa was super helpful in helping me find the right coverages for my auto she got me a fast quote! Great service!"
"Lea, Thank you for leaving a 5-star review! It's wonderful to hear that Alyissa was able to assist you in finding the right coverages for your auto insurance needs. I'm glad to know that she provided you with a fast quote and that you found the service to be great. If you have any more questions or require further assistance, please don't hesitate to reach out. We're here to help! JB"
McKenzie Hanosh
June 24, 2024
"Alyissa was such a great help getting me insurance quotes! She was very professional and super sweet!!"
"McKenzie, Thank you for taking the time to share your positive experience with Alyissa! I'm delighted to hear that she provided excellent assistance in finding you insurance quotes. It's great to know that she was both professional and sweet throughout the process. I will make sure to pass on your kind words to her. If you need any further assistance or have any other questions, feel free to let me know! JB"
Cassidy
June 21, 2024
"Josie was amazing helping me get the cheapest car insurance!"
"Cassidy, Thanks for the review! JB"
Melonie Thomas
June 20, 2024
"Josie is the best agent I’ve ever worked with! She’s very helpful and understanding! I highly recommend her!"
"Thank you so much for your kind words and taking the time to leave us a 5-star review! We're thrilled to hear that Josie has provided exceptional service as your agent. We pride ourselves on having a team of helpful and understanding professionals, and it's always rewarding to know that our efforts are appreciated. We truly value your recommendation and look forward to continuing to assist you in the future. JB"
brisa duque
June 19, 2024
"Josie is so quick to help answer all my questions! Awesome office👍🏼"
"Thank you for your outstanding review and for highlighting the exceptional service provided by Josie! We're delighted to hear that she has been quick to assist you and has answered all of your questions. Our team takes great pride in delivering prompt and knowledgeable assistance to our valued customers. We're also thrilled that you find our office to be awesome! If you ever need assistance with auto or life insurance in the future, please don't hesitate to reach out. Your support means the world to us, and we look forward to continuing to serve you with excellence! 👍🏼 JB"
Angel Lee
June 19, 2024
"Lollie was amazing!"
"Angel, Yes she is, and we are lucky to have her. JB"
Leslie De la garza
June 19, 2024
"I have had a great experience with Lollie Rivera she is always extremely helpful and available to answer any questions I have."
"Thank you for your fantastic review and for sharing your positive experience with Lollie Rivera! We're thrilled to hear that she has consistently provided you with great service, being extremely helpful and available to answer all of your questions. Our team takes pride in delivering exceptional customer service and ensuring that our clients feel supported every step of the way. We truly appreciate your kind words and look forward to continuing to assist you in the future. Feel free to reach out anytime you need further assistance - we're here to help! JB"
Sharon Daniel
June 19, 2024
"Great customer service, and attention to detail about my account. I highly recommend them"
"Sharon, Thank you for taking the time to leave us such a positive review! We're thrilled to hear that you had a great experience with our customer service team and that they provided excellent attention to detail regarding your account. We truly appreciate your recommendation and are grateful for your support. If there's anything else we can assist you with, please don't hesitate to reach out. Thank you for choosing us as your trusted service provider! JB"