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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Andrea Whitfield

Andrea Whitfield

August 8, 2025

5  out of  5
rating by Andrea Whitfield
"Arnold assisted our company with an auto policy and saved us $32,000 a year! Beyond grateful for the excellent customer service he provided. Even with my busy schedule, it was easy to text required information and if needed I could easily get him on the phone to discuss in further detail. Highly recommend using them for all your insurance needs."
We responded:
"Andrea, We’re so glad Arnold was able to help your company save an incredible $32,000 a year on commercial auto insurance! Providing exceptional customer service while making the process simple and convenient is our top priority, especially for busy clients like you. Your recommendation means a great deal to us, and we look forward to supporting all your insurance needs moving forward. Thank you, JB"
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Rick Hatley

August 8, 2025

5  out of  5
rating by Rick Hatley
"Great agency!"
We responded:
"Thanks for the review! "
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Kamille Figueroa

August 5, 2025

5  out of  5
rating by Kamille Figueroa
"Super helpful and very informative!"
We responded:
"Kamillie, Thanks for the review. JB"
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Josie Olson

July 31, 2025

5  out of  5
rating by Josie Olson
"Lollie is super nice and helpful—such a great team all around!"
We responded:
"Josie, Lollie is the best and thanks for the review. JB"
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Charles Fennell

July 22, 2025

5  out of  5
rating by Charles Fennell
"Arnold was amazing he helped set up my beacon"
We responded:
"Charles, Thanks for the review. JB"
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Naturaelis Cleaners

July 11, 2025

5  out of  5
rating by Naturaelis Cleaners
"Even though I called in for quotes for when I start my business. I was given great customer service! Arnold helped me run through so many options and answered all the questions I had. If you’re a potential business owner and want the same care as if you’re a paying customer I’d go with these guys here."
We responded:
"Thank you for your kind words! We’re glad to hear that Arnold was able to provide helpful guidance and answer all your questions. Supporting potential business owners is important to us, and we’re here to assist whenever you’re ready to move forward. We appreciate your recommendation and look forward to working with you in the future! JB"
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Anna Reyna

July 10, 2025

5  out of  5
rating by Anna Reyna
"This local office provides great service. Lollie is very helpful."
We responded:
"Hi Anna, You’re absolutely right—Lollie is the best! Thanks so much for your thoughtful review. JB"
Profile photo of Celeste Garcia

Celeste Garcia

July 4, 2025

5  out of  5
rating by Celeste Garcia
"Arnold was very helpful, patient, and stayed in communication with me throughout the process of getting policies."
We responded:
"Celeste, Thank you so much for your kind words! We're thrilled to hear that Arnold was helpful, patient, and kept you informed throughout the process. We appreciate your trust and are here for you anytime you need assistance with your insurance needs. JB"
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Sandra Harper

June 30, 2025

5  out of  5
rating by Sandra Harper
"Man was super nice and helped me with everything I needed help with thanks"
We responded:
"Sandra, Thanks for the review! JB"
Profile photo of Nora Mckinney

Nora Mckinney

June 14, 2025

5  out of  5
rating by Nora Mckinney
"Excellent customer service."
We responded:
"Nora, Thanks for the review! JB"
Profile photo of Gerardo Solis

Gerardo Solis

June 11, 2025

5  out of  5
rating by Gerardo Solis
"Santiago was amazing to work with knowledgeable, responsive, and truly cares about getting you the right coverage. He made everything easy to understand and helped us get a great policy at a great price. JB State Farm every day for insurance."
We responded:
"Gerardo, We're glad to hear that Santiago provided you with exceptional service and helped you find the right auto and home insurance coverage at a great price. His dedication to making the process easy and understandable truly makes a difference. We appreciate your trust in JB Servise - State Farm. JB"
Profile photo of MARIO COLLADO

MARIO COLLADO

June 10, 2025

5  out of  5
rating by MARIO COLLADO
"Santiago was incredibly helpful, knowledgeable, and took the time to explain everything clearly — they speak Spanish. Excellent service and highly recommended for anyone looking for reliable insurance support."
We responded:
"Mario, Thank you so much for your kind words! We're thrilled to hear that Santiago provided you with such excellent service and support with your auto and home insurance needs. It's wonderful to know that his knowledge and clear explanations made a positive impact on your experience. We truly appreciate your recommendation and look forward to assisting you again in the future! JB"
Profile photo of Santiago Nales

Santiago Nales

June 10, 2025

5  out of  5
rating by Santiago Nales
"Hands down the best experience I’ve ever had with an insurance agency. Santi goes above and beyond — not just to explain coverages in a way that actually makes sense, but to make sure you’re fully protected and getting the best possible rate. You can tell he genuinely cares about his clients, not just closing deals. I walked out of his office with more knowledge, better coverage, and peace of mind — all while saving money. If you want an agent who’s responsive, professional, and treats you like a friend (not a number), Santi’s your guy. Whether it’s auto, home, or both — this is the team you want in your corner. He even took the time to translate everything into Spanish for my wife so she felt just as confident and informed. Highly recommend. Five stars all day."
We responded:
"Santiago, It’s wonderful to hear that your experience with Santi was the best you’ve ever had with an insurance agency! His dedication to going above and beyond—explaining coverages in a clear way, ensuring you receive the best protection and rates for both your auto and homeowners insurance—truly sets him apart. We're glad you left with more knowledge, better coverage, and peace of mind while also saving money. Santi’s approach of treating clients like friends rather than just numbers is something we take pride in. It’s great to know he took the time to translate everything into Spanish for your wife, ensuring she felt confident and informed as well. Your high recommendation and five-star rating mean a lot to us. Thank you for sharing your experience! JB"
Profile photo of Steve Piedmont

Steve Piedmont

June 4, 2025

5  out of  5
rating by Steve Piedmont
"Arnold was very responsive and very helpful. Thanks!"
We responded:
"Steve, Thank you so much for your kind words! We're thrilled to hear that Arnold provided you with responsive and helpful service. Our customers often share how much they enjoy doing business with him, as he consistently goes above and beyond to ensure a positive experience. Your satisfaction is our priority, and we appreciate your feedback! JB"
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Lois Stallings

April 1, 2025

5  out of  5
rating by Lois Stallings
"State farm has been really good to me they are very kind and sweet understanding"
We responded:
"Lois, Your kind words about our team mean a lot. We wish you all the best on your move to be closer to your grandkids—how exciting! If you need any assistance during this transition, don’t hesitate to reach out. Safe travels! JB"
Profile photo of Jaycie Burke

Jaycie Burke

March 28, 2025

5  out of  5
rating by Jaycie Burke
"10/10 would recommend this office. I've had nothing but great experiences with them. They're always so kind and helpful."
We responded:
"Jaycie, Thank you so much for your wonderful review! We're thrilled to hear that you've had such positive experiences with our office. Our team strives to provide kindness and helpfulness to all our clients, and it's fantastic to know that this has made a difference for you. We truly appreciate your recommendation and look forward to continuing to serve you in the future! JB"
Profile photo of Feras Salem

Feras Salem

March 19, 2025

5  out of  5
rating by Feras Salem
"Josie was very professional and gave fair pricing quotes and excellent service!"
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that Josie provided you with professional service and fair pricing. Your satisfaction is our top priority, and we appreciate your kind words. We look forward to serving you! JB"
Profile photo of Gina Herrera

Gina Herrera

March 18, 2025

5  out of  5
rating by Gina Herrera
"Great customer service"
We responded:
"Gina, Thank you for the 5-star review and happy to help on your auto insurance. JB"
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Thomas Carroll

March 17, 2025

5  out of  5
rating by Thomas Carroll
"Outstanding service, great conversation with a professional. Thanks"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. Our team strives to provide outstanding service and meaningful conversations, and it's wonderful to know we met your expectations. We look forward to serving you again soon! JB"
Profile photo of Liz G

Liz G

February 18, 2025

5  out of  5
rating by Liz G
"Spoke with Lollie. Amazing customer service and answered all our questions! Originally had only gone for a quote and ended up getting a policy that day!"
We responded:
"Liz, We're so glad to hear that Lollie provided you with amazing customer service and was able to answer all your questions. It's fantastic that you decided to get a policy with us on the same day! We appreciate your trust in us and are here to help whenever you need assistance. Welcome to the JB Servise - State Farm family! JB"
Profile photo of Jessica Moreno

Jessica Moreno

February 18, 2025

5  out of  5
rating by Jessica Moreno
"I searched through many different insurance companies, and found state farm to have the best price on top of having great customer service!"
We responded:
"Jessica, Thank you so much for your positive review! We're thrilled to hear that you found JB Servise - State Farm to offer both competitive pricing and exceptional customer service. Our team is dedicated to providing the best experience possible, and it's great to know that we met your expectations. If you have any questions or need further assistance, feel free to reach out. We appreciate your business! JB"
Profile photo of Jonathan Anthony Prince

Jonathan Anthony Prince

February 17, 2025

5  out of  5
rating by Jonathan Anthony Prince
"JB WAS AWESOME AND VERY HELPFUL AND THE STAFF WAS VERY NICE"
We responded:
"Jonathan, Thanks for the 5-star review! JB"
Profile photo of Roby Ast

Roby Ast

February 7, 2025

5  out of  5
rating by Roby Ast
"Josie is very professional, she helped me to obtain the right car insurance, very efficient and professional,thank you.."
We responded:
"Thank you so much for your wonderful 5-star review! We're thrilled to hear that Josie was able to assist you in finding the right car insurance. Her professionalism and efficiency are truly commendable, and we’re glad you had such a positive experience. Your satisfaction is our priority, and we appreciate your kind words. If you need any further assistance in the future, don’t hesitate to reach out! Best regards, JB"
Profile photo of Deanna Smith

Deanna Smith

January 17, 2025

5  out of  5
rating by Deanna Smith
"Josie did a great job"
We responded:
"Deanna, Thank you so much for your 5-star review! We're thrilled to hear that Josie provided you with excellent service. Our team is dedicated to helping our clients find the best auto and home insurance solutions, and it's wonderful to know that Josie made a positive impact on your experience. If you have any more questions or need assistance in the future, don’t hesitate to reach out! JB"
Profile photo of Adriana Artiga

Adriana Artiga

January 17, 2025

5  out of  5
rating by Adriana Artiga
"Josie helped me get a good bundle for my car and home insurance, she was great to work with and very friendly and responsive. Great service overall!"
We responded:
"Adriana, Thank you so much for your fantastic 5-star review! We're delighted to hear that Josie was able to help you find a great bundle for your car and home insurance. Her friendly and responsive approach is exactly what we strive for, and it's wonderful to know you had such a positive experience. If you ever need assistance again or have any questions, please feel free to reach out. We’re here to help! JB"